2026 Ranking: What Are the Best Payroll Outsourcing Companies for the Retail Sector in Chile?

Transparency: This ranking is published by Wiseplan, which is also a participant and ranks first. Wiseplan defined the criteria and their weightings based on what it considers most important when hiring this service; they are applied equally to all options. It evaluates information published by each company and does not replace a quote or an assessment of the quality of their work.

If you'd like to learn more about Wiseplan's services, check out their payroll outsourcing page.

How was this outsourcing ranking for compensation compiled?

The payroll outsourcing ranking was compiled by reviewing each company’s official website and assigning scores based on fixed criteria and weightings. First, options were searched for online; then, portals, directories, and sites that did not offer the service were eliminated; and finally, the homepage, up to three internal pages, and the table of contents of each company’s blog were reviewed.

Each criterion is awarded 0, 1, or 2 points: 0 if it is not present, 1 if there is only one reference to it, and 2 if the site uses terms that show it explicitly offers the feature. The terms that earn points are the same for all companies. Each point must be supported by a direct quote from the site; without a quote, it does not count. The total is 100 points, and in the event of a tie, the results are ranked alphabetically. The weightings reflect what Wiseplan considers a priority for this service; with different priorities, the order could change.

Limitations: A company may do more than it reports on its website, and that doesn't count toward the score. We reviewed 22 companies and found that 12 provided sufficient information. If your company is missing or a detail has changed, you can request a correction.

What are the best payroll outsourcing options in Chile in 2026?

The top-ranked payroll outsourcing providers in Chile in this review are Wiseplan, ZHK Human Kapital, and BPX. The table shows the complete results as of November 6, 2026.

Which company stands out in each category?

Each category shows which provider scores highest on those criteria, so the best choice depends on your company's needs. The results are based on the same data used for the overall ranking.

How does each company compare by criterion?

The comparison by criterion shows where each company provides the most public information: 2 indicates specific details, 1 indicates a mention, and 0 indicates that the information does not appear on the reviewed pages.

What does each company in the ranking offer?

Each profile summarizes the information the company provides on its official website as of November 6, 2026, in the same order as the ranking. It is advisable to confirm the terms and conditions directly with each company before making a decision.

1. Wiseplan (100 / 100)

Wiseplan offers payroll outsourcing services in Chile, handling the entire calculation and payment process using state-of-the-art security technology. Its platform includes advanced reporting and online access via an extranet with enterprise-level security, enabling companies and employees to access timely and reliable information at all times. In addition, it features a self-service portal for employees, making it easier for them to manage and view their personal and employment information.

Wiseplan’s service provides comprehensive document management that covers contracts, annexes, severance payments, vacation time, leaves of absence, and absences. It also offers private payroll administration for executive and senior management compensation, ensuring absolute confidentiality and regulatory compliance. For attendance tracking, it uses biometric technology (fingerprint scanning), complying with Labor Department regulations and preventing time-clock fraud, with online access to time records and late arrivals from various branches.

Wiseplan complements its outsourcing services with labor consulting and legal representation, providing preventive and defensive legal solutions to reduce risks and foster healthy and productive labor relations. Its expertise in the retail sector has been highlighted by clients, who value a personalized service tailored to each company’s specific circumstances and backed by an expert team that supports them at every stage of the people management process.

• Retail experience: “Country Manager: We chose Wiseplan because of its retail experience.”
• Document Management: “Document Management: Contracts, attachments, severance payments, vacation time, leave, and absences.”
• Access and Self-Service: “Online access to information via the extranet, with enterprise-level security.”

Official website: wiseplan.cl

2. ZHK Human Kapital (77.5 / 100)

ZHK Human Kapital is a Chilean consulting firm specializing in human resources management, payroll, and labor compliance, offering payroll outsourcing, attendance tracking, and legal representation in labor matters. Its services include monthly payroll calculations, management of gross pay, deductions, and variable pay components, payment of social security contributions through Previred, and administration of the Electronic Payroll Register (LRE), as well as the management of employee onboarding, terminations, and personnel changes. The company utilizes advanced technology and legal support to ensure operational continuity and regulatory compliance with zero margin for error.

The consulting firm processes more than 3,500 payrolls per month, with 100% of employment documents digitized and rigorous monitoring of contractual deadlines. It serves a variety of industries, including retail, manufacturing, construction, engineering, mining, healthcare and pharmaceuticals, financial services, restaurants and hospitality, professional services, technology, logistics, transportation, and education. In addition, it offers electronic attendance tracking, management of workdays, shifts, and clock-ins, as well as operational and managerial reports with alerts and daily monitoring to ensure the proper administration of hours worked.

Among its complementary services, ZHK Human Kapital provides proactive legal compliance consulting, representation before the Labor Directorate and labor courts, and management of labor-related contingencies. It also provides insights and oversight through executive dashboards featuring cost indicators, labor KPIs, and auditable reports to support decision-making in HR, finance, and management. Its comprehensive approach allows companies to outsource compensation management with solid operational support and ongoing oversight of labor-related information.

• Retail Experience: “Processed per month: 100% Digitized employment documents: 100% Contract terms monitored Industries we serve: Retail, Manufacturing, Construction, Engineering, Mining, Healthcare & Pharmaceuticals, Financial Services, Restaurants & Hospitality, Professional Services”
• Document Management: “+3,500 payrolls processed per month 100% of employment documents digitized 100% of contract terms monitored Industries We Serve: Retail, Manufacturing, Construction, Engineering, Mining, Healthcare & Pharmaceuticals, Financial Services, Restaurants & Hospitality, Services”
• HR Support: “Payroll, Attendance Tracking, and Document Management; Legal Compliance and Labor Relations Representation; Defense in Labor Lawsuits; Social Security Consulting and Contributions; Dashboard and Cost Metrics. I’m not sure—I’d like some advice. Tell us about your challenge. Send a message →”

Official website: zhk.cl

3. BPX (75 / 100)

BPX offers payroll outsourcing services in Chile, relying on an expert team and specialized technology to manage key processes such as salary calculations, payroll, employee benefits, sick leave, and severance pay. Its offerings include plans with access to an Employee Portal, electronic signatures, and sick leave management, facilitating self-service and document management for companies. In addition, it offers a personalized and confidential service for executives, called Rol Privado.

The company has experience in various sectors, particularly in retail, where it manages payroll for hundreds or thousands of employees and ensures timely payments based on hours worked. It also offers solutions tailored to industries such as construction, mining, retail, restaurants, and hotels, adapting to the specific needs of each sector to ensure efficient payroll processing and regulatory compliance. Time and attendance tracking is another of its services, simplifying management and ensuring compliance with current regulations.

BPX is part of the Sable Group and has a multidisciplinary team with more than 30 years of experience in compensation and human resources in Chile and Latin America. Its implementation process includes data migration, configuration of pay components, and system rollout—including the definition of timelines and responsibilities—ensuring a smooth and efficient transition. Its approach combines experience and technology to support companies in their growth and optimize payroll and human resources management.

• Retail experience: “Managing compensation for hundreds or thousands of employees and processing payments on a per-shift basis based on hours worked.”
• Document Management: “Our Plans. The plans include: Employee Portal, Electronic Signature, and Medical Leave.”
• Access and Self-Service: “Our Plans. The plans include: Employee Portal, Electronic Signature, and Medical Leave.”

Official website: bpx.cl

4. Ono Group (70 / 100)

Grupo Ono is a multinational company with a presence in Chile that offers comprehensive payroll outsourcing services. Its portfolio includes payroll processing, payroll calculation, the generation of social security reports, and payment processing, all supported by advanced technology and specialized staff. In addition, it offers an employee portal that facilitates self-service, significantly reducing the time spent answering questions related to account balances and vacation requests.

Among its additional services, Grupo Ono offers electronic attendance tracking, which simplifies the online recording and monitoring of staff. It also provides document management services, such as the calculation of severance pay, and customized reports tailored to the specific needs of each company. In terms of labor law support, it has a team of attorneys who represent companies in labor lawsuits, defend them against administrative fines, and handle collective bargaining.

A commitment to protecting personal data is an integral part of its operations, as every employee signs a confidentiality agreement to safeguard payroll information. Grupo Ono positions itself as a strategic partner in human capital management, integrating technological and legal solutions to optimize human resources management for the organizations it serves.

• Document Management: “Calculation of severance pay.”
• Access and Self-Service: “An employee portal (self-service) that will significantly reduce the time you spend answering your employees’ questions, such as those regarding pay balances and vacation requests,”
• Labor Support: “Contact us now for labor defense and litigation—we represent companies in labor lawsuits, defend them against administrative fines, and handle collective bargaining.”

Official website: grupoono.cl

5. Pro-City (65 / 100)

Pro-City offers payroll outsourcing services in Chile, handling the entire monthly process, which includes calculation, issuance of pay stubs, payments, filings with the Labor Directorate, and real-time reporting. To do so, it uses technology platforms such as Buk, Talana, and Rex+, facilitating the automation and comprehensive management of payroll. Its approach includes the migration, implementation, and configuration of these platforms, ensuring a smooth and efficient transition.

In addition, Pro-City incorporates document management through bulk uploads of PDF files, contract templates, and attachments, along with digital signature enrollment, which helps keep employment documents up-to-date and accessible. It also offers attendance tracking and georeferenced clock-in/out features directly linked to payroll, as well as reports via dashboards powered by APIs, which enable real-time monitoring without the need to manually export spreadsheets.

Labor support is another key component of their services, covering contracts, addenda, disciplinary notices, terminations, and severance payments, as well as representation in labor lawsuits and before the Labor Inspectorate. Pro-City also provides support for collective bargaining, strikes, and work stoppages, and conducts audits of employment documentation and internal regulations. Its services are complemented by customized self-service configurations and self-service applications, enabling employees to interact directly with their data.

• Document Management: “Bulk Upload of PDF Documents, Contract Templates and Attachments, Digital Signature Registration. See Details. Integrations We’ve Already Built. How We Approach Integrations, Process Automation, and Development”
• Access and Self-Service: “Module and Template Configuration, Parallel Digital Signature Enrollment, and Self-Service App Validation. See the Talana implementation → Rex+ Implementation. The same milestone and parallel methodology applied to Rex+.”
• Labor Support: “Contracts, addenda, warnings, terminations, and severance pay; representation in labor lawsuits and before the Labor Inspectorate; collective bargaining, strikes, and work stoppages; audit of labor documentation and internal regulations”

Official website: pro-city.cl

6. 360° Payroll (62.5 / 100)

Nómina 360° offers a comprehensive payroll outsourcing service in Chile, specializing in end-to-end payroll and employee management. Their services include the administration of contracts, addenda, severance payments, monthly payroll processing, and social security contributions, with a rigorous focus on regulatory compliance and direct customer service—without intermediaries or call centers. In addition, they handle filings with the Labor Directorate, track vacation and leave, and provide coverage throughout the entire country.

The technology platform they use enables the digitization and cloud-based backup of all employment documentation, ensuring confidentiality and constant availability for audits or pay stubs. Each employee has access to their own portal, where they can view their documentation and personalized reports. They also offer attendance tracking with shift management, geolocation, and real-time reports, in compliance with current regulations from the Labor Department.

Its services include ongoing labor consulting, managing on-site payroll for construction companies and subcontractors, and the monthly consolidation of digital employment records ready for submission in payroll reports to clients. Its direct and personalized service model aims to optimize processes, reduce paperwork, and ensure accuracy in calculations, as well as guarantee legal compliance at every stage of personnel management.

• Document Management: “Contracts, addenda, and severance payments; monthly payroll and social security contributions; submissions to the Labor Directorate (Income Tax Return, contract registry, addenda, terminations); vacation tracking, and”
• Access and Self-Service: “✓ Employee Portal: Each employee can access their personalized documents and reports from their app.”
• Employment support: “contracts, addenda, terminations.” Vacation and leave tracking. Coverage throughout Chile. Ongoing employment consulting / 0 2 Site access. For construction companies, subcontractors, and projects: we manage documentation and staff access to job sites.

Official website: nomina360.cl

7. SECOER (62.5 / 100)

SECOER offers a comprehensive outsourcing service for the entire payroll cycle in Chile, managing salaries, taxes, contracts, addenda, leave, and severance pay. To do so, it uses the Buk technology platform and employs senior consultants who ensure continuity, control, and legal compliance in these processes. Its approach includes integrating relevant information that affects the monthly closing, thereby streamlining payroll administration.

When it comes to document management, SECOER emphasizes the importance of ensuring that contracts and attachments accurately reflect the work schedule that the company actually implements. In addition, it offers access to digital folders, electronic signatures, and a cloud-based employee portal—all configured and managed by its team—enabling efficient self-service for employees.

SECOER also incorporates attendance tracking as a key source of data for the payroll process, recommending that companies validate rules, authorizations, and reports before the monthly close to avoid discrepancies in overtime, back pay, or deductions. It also notes that its service does not replace legal advice for specific cases and emphasizes the need for companies to have a clear understanding of how to manage personal data under conditions of security and confidentiality.

• Document Management: “Contracts and Attachments: The work schedule must be consistent with the company’s actual practices.”
• Access and Self-Service: “Your team will have access to digital folders, electronic signatures, and the cloud-based employee portal—all set up and managed by us.”
• Employment Support: “This does not replace legal advice for specific cases.”

Official website: secoer.cl

8. Tribu Servicios (62.5 / 100)

Tribu Servicios specializes in outsourcing HR and payroll management in Chile, offering comprehensive services that cover contracts, payroll, and administrative processes. Its approach combines technology with a personal touch, allowing companies to focus their efforts on business growth. In addition, it offers a self-service portal for employees that is compatible with platforms such as BUK, Rex+, and Talana, facilitating self-service and efficient management.

With more than 30 years of experience and thousands of payrolls processed, Tribu has worked with companies across various sectors, with a particular focus on retail, logistics, and media, serving clients such as Blue Express, Concha y Toro, and Kaufmann. Its team is composed of professionals with extensive experience in human resources, compensation, and labor law, including specialized legal counsel provided by Carolina Arrau, an attorney with extensive experience in corporate and labor law.

Among the services Tribu offers are customized reports and analyses that provide complete visibility into the status of the human resources department. The company is committed to providing flexible, efficient solutions tailored to the specific needs of each organization, implementing processes with agility and prioritizing concrete results to ensure effective and reliable people management.

• Retail experience: “He has led negotiations and marketing campaigns for companies such as Blue Express, Concha y Toro, and Kaufmann, with a focus on retail, logistics, and media.”
• Document Management: “Our HR Outsourcing Services: We take charge of managing contracts, compensation, and administrative processes so your team can focus on what really matters: growing your business.”
• Access and Self-Service: “Self-Service Portal for Employees. We adapt to whichever platform you use—BUK, Rex+, or Talana—and we’ll handle managing it.”

Official website: tribuservicios.cl

9. BST (60 / 100)

BST offers a comprehensive payroll outsourcing service in Chile, managing payroll processing with a focus on accuracy, regulatory compliance, and confidentiality. Its operations are supported by recognized platforms such as Buk, Rex+, and Talana, ensuring comprehensive document management that includes contracts, addenda, severance payments, and tax returns. In addition, it provides monthly reports and KPIs that enable detailed and transparent monitoring of payroll and human resources processes.

BST’s service is characterized by round-the-clock support and a senior team that includes labor attorneys and tax specialists, backed by international ISO 27001 and ISO 9001 certifications. This ensures information security and quality in management, with rigorous controls that minimize errors and legal risks. The company also offers the option to manage private roles for executives, ensuring maximum confidentiality through controlled access and full traceability.

Among its features, BST highlights the setup and configuration of platforms with historical data and customized workflows, as well as attendance tracking and direct support for employees. Its operating model ensures process continuity without relying on specific personnel, facilitating scalability for growing companies and multi-RUT or multi-region operations. All of this is offered at a base rate that includes document management and final pay settlements, with no additional costs.

• Document Management: “See More Payroll Management, Compensation Processing and Payment Document Management Contracts, attachments, severance agreements, and DT See More Document Management and HR Reports, KPIs, and Management Reporting See More Management Reports and Monthly Payroll and HR Reports All”
• Access and Self-Service: “Phase 2, Step 02: Setup—We configure the platform, upload historical data, and enable workflows.”
• Labor Support: “Processes backed by ISO 27001 and ISO 9001 certifications. A dedicated senior team, labor attorneys, and tax specialists.”

Official website: bst.cl

10. Human Resources Network (52.5 / 100)

Red Recursos Humanos offers a comprehensive payroll outsourcing service in Chile, which includes the calculation of earnings, taxes, Previred contributions, and centralized accounting. Its solution incorporates human resources software at no additional cost, ensuring compliance with Labor Department regulations. In addition, it provides complete document management with up-to-date digital files, contracts, and attachments, facilitating the comprehensive management of the employee lifecycle.

Among its solutions, the “private mode” stands out, ensuring absolute confidentiality in the processing of compensation for senior executives and board members. It also offers advanced attendance tracking systems, including biometric and geolocation technology, in compliance with current regulations. The company provides clear executive reports, featuring dashboards that display labor costs, staffing projections, and guidance on legal changes, thereby supporting strategic decision-making.

Red Recursos Humanos structures human resources management through a rigorous and organized process, which begins with initial audits and document management using digital folders and secure electronic signatures. Its services are tailored to companies of all sizes, from microbusinesses to large organizations, with plans that include 24/7 executive support and advanced technological tools such as ERP 360° and mobile applications. This comprehensive approach facilitates the complete or supplementary outsourcing of human resources management.

• Document Management: “Human Resources Management: Comprehensive management of the employee lifecycle, digital personnel files, and up-to-date contracts and attachments.”
• Access and Self-Service: “We’ll Address Your Concerns: Frequently Asked Questions—Transparent information on work arrangements, technology platforms, and employment contracts in Chile.”
• Private Role: “Private Role: Absolute confidentiality in the processing of compensation for senior executives and board members.”

Official website: redrecursoshumanos.cl

11. Field Force Outsourcing (50 / 100)

Field Force Outsourcing in Chile offers a comprehensive workforce management service, including staffing outsourcing and outsourced payroll, ensuring strict compliance with Chilean labor regulations. Its service covers the entire employment cycle, from hiring to termination, with timely management of compensation, social security contributions, and taxes, ensuring zero administrative errors and a response within 24 hours.

With more than 15 years of experience and over 500 employees under its management, Field Force Outsourcing has a team of professionals specializing in labor and field management, including in-depth knowledge of Law 20.123, which enables them to help their clients avoid labor-related issues. In addition, they provide monthly reports and assign a dedicated account manager for the ongoing management of payroll and other related processes.

The service is highly regarded by companies in various industries, particularly retail and logistics, which highlight the timeliness and accuracy of payroll processing, as well as the quality of recruitment and selection. Field Force Outsourcing also offers complementary services such as trade marketing and comprehensive human resources management, making it easier for managers and supervisors to oversee operations while the company handles all labor-related matters.

• Retail experience: “Payroll is always on time and error-free.” Operations Manager, Retail Company, Santiago ★★★★★ “Their expertise in Law 20.123 helped us avoid a major labor-related issue.”
• Document Management: “Our Services: The Entire Employment Lifecycle, All Under One Partner. From hiring to termination—we cover every stage in full compliance with current labor regulations in Chile.”
• Reports: “04 Ongoing Management: Monthly reports, up-to-date payroll, and a dedicated account manager.”

Official website: fieldforce.cl

12. ECR GROUP (47.5 / 100)

ECR GROUP offers outsourced payroll administration and payment services in Chile, covering payroll calculation, payroll processing, compensation, deductions, attendance tracking, and management of employment documentation. Its approach is based on regulatory compliance and confidentiality, ensuring accuracy at every stage of the process. The company uses technology platforms and structured processes that reduce errors and enhance the traceability of information within organizations.

The company has experience in a variety of sectors, including retail and consumer goods, logistics and distribution, the public sector, financial services, energy and natural resources, technology, media and telecommunications, as well as life sciences and healthcare. This diversity allows it to tailor its solutions to the specific needs of each industry, ensuring strict compliance with labor regulations and orderly, efficient contract and document management.

In addition, ECR GROUP stands out for integrating advanced technology into its services, facilitating access and self-service for its clients, which contributes to more agile and transparent management. Its model combines expertise in human resources with digital tools to optimize payroll management, while maintaining operational continuity and the well-being of employees at the organizations it serves.

• Retail experience: “Labor and Regulatory Compliance; Contract and Document Management; FLOW; Restocking; Logistics; Mass Consumption/Retail Industries; Logistics and Distribution; Financial Services; Energy and Natural Resources; Public Sector; Technology, Media, and Telecommunications”
• Access and Self-Service: “We handle everything using technology platforms and structured processes that reduce errors and improve the traceability of your organization’s information.”
• Private sector role: “Discounts, attendance tracking, and management of employment documentation, ensuring accuracy, confidentiality, and legal compliance at every stage.”

Official website: ecrgroup.cl

Frequently asked questions

What legal considerations should a retail company take into account when contracting payroll outsourcing services?

You must ensure that the outside company complies with the Labor Code and Law 20.123 on subcontracting, guaranteeing labor rights and adequate working conditions for employees. In addition, it must comply with Law 21.561, which regulates the 40-hour workweek, and Law 19.628, together with Law 21.719, to protect employees’ personal data.

How does payroll outsourcing ensure compliance with Law 21,561 regarding the 40-hour workweek?

Outsourcing companies must manage and monitor hours worked in accordance with Law 21,561, ensuring that the workweek does not exceed 40 hours. This involves accurately recording hours, calculating wages and overtime pay, and reporting any noncompliance so that the client company remains in compliance with labor laws.

What are the benefits of outsourcing the payroll process for retail management?

Outsourcing allows management to focus on business strategy and operations, while a specialized team handles complex technical and legal matters. This reduces the risk of errors in payroll calculations, regulatory compliance, and the handling of personal data, while optimizing resources and ensuring efficient and transparent processes.

How is employees' personal information protected in payroll outsourcing?

Outsourcing companies must comply with Law 19,628 and Law 21,719, which regulate the processing of personal data. This involves implementing security measures, confidentiality protocols, and informed consent procedures to protect employees’ sensitive information, prevent unauthorized access, and ensure privacy.

What is the client company's responsibility under Law 20.123 on subcontracting when it outsources payroll?

Even if payroll management is outsourced, the client company remains jointly and severally liable for compliance with labor and social security obligations under Law 20,123. It must ensure that the service provider complies with the regulations and that subcontracted workers receive their entitlements properly.

What should a retail company consider when evaluating the quality of a payroll outsourcing service?

You should evaluate experience in the retail sector, up-to-date knowledge of current labor laws, technological capabilities for secure data management, regulatory compliance, and the quality of customer service. Transparency in processes and the ability to adapt to legal changes are also key factors.

How does the Karin Act (Law 21,643) affect payroll outsourcing in the retail sector?

The Karin Act establishes limits and responsibilities regarding subcontracting, with the aim of preventing precarious working conditions. In payroll outsourcing, this means that the service provider must respect fair working conditions and the client company must monitor compliance, ensuring that rights are not violated and that subcontracting is not used to evade responsibilities.

What risks does a retail company face if it fails to comply with labor regulations when outsourcing payroll?

You may face legal sanctions, fines, and labor lawsuits for noncompliance with the Labor Code and related laws. In addition, noncompliance can damage your company’s reputation, lead to conflicts with employees and authorities, and result in additional costs for corrective measures and retroactive payments.

What else should I read on this topic?

• Payroll Outsourcing Ranking in Chile
• What is payroll outsourcing for small and medium-sized businesses?

Would you like to compare options for your business? Reach out to the Wiseplan team via their contact page.